Installing Netsweeper on MacOS Devices

Installing Netsweeper on MacOS Devices

This article provides instructions for installing the macOS client on an individual student device (e.g., MacBook, iMac).
Info
You must have local administrator rights to complete the installation steps below. 

Run the Netsweeper Installer
  1. Double-click the Package file (.pkg) to start the installation.
  2. On the Welcome page, click Continue.
  3. On the Software License Agreement page, click Continue.
  4. Click Agree to accept the license agreement.
  5. Click Install. 
    Note: You may be prompted to enter admin credentials.
  6. In the Add Proxy Configurations alert window, click Allow.
  7. Once the installation is complete, click Close.
Approve the Netsweeper Proxy Certificate
  1. Open a new Finder window and navigate to Applications > Utilities.
  2. Open the Keychain Access utility.
  3. In the left navigation pane, select System.
  4. At the top of the window, click on Certificates.
  5. Locate and open the proxy.<instance>.netsweeper.com certificate.
  6. Click the right arrow (>) next to Trust.
  7. Select Always Trust to the right of When using this certificate.
  8. Close the certificate window and click Update Settings. 
    Note: You may be prompted to enter admin credentials.
  9. Close the Keychain Access utility. Note: You may be prompted to enter admin credentials.
Confirm the Group that Contains the Filtering Policy
  1. In the Lenovo Netsweeper WebAdmin dashboard, select Policies from the left navigation menu.
  2. Under Policies, select Groups.
  3. Identify the group name that contains the relevant filtering policy (e.g., students@lenovoacademy.edu).
  4. Make a note of the group name, as you will need it in the next section.
Configure the Netsweeper Client
  1. Select the Apple menu, then choose System Settings (or System Preferences).
  2. Click the Netsweeper icon.
  3. Click Filter Settings.
  4. In the Netsweeper window, click Filter Settings.
  5. On the Settings page, locate the Domain/User/Group Settings section.
  6. In the Group Override field, enter the group name you verified earlier (e.g., students@lenovoacademy.edu).
  7. Scroll down and click the Save button. Note: If a warning message appears stating that the configuration failed to save, click the Save button again.
  8. Close the Filter Settings window.
  9. Close the Netsweeper window.
  10. Close the System Preferences window.
Test the Configuration
  1. On the student device, open a web browser (e.g., Safari).
  2. Search for a word or phrase that you expect to be denied.
  3. For example, if the Group filtering policy is set to Strict, searching for the word alcohol should display the Netsweeper Deny page.
  4. If the Deny page is not shown and a search results page appears instead, please contact Support.
Uninstalling Lenovo Filter
  1. Select the Apple menu, then choose System Preferences.
  2. Click the Netsweeper icon.
  3. Select the Filter Settings button.
  4. Click the Uninstall button.
  5. Click the OK button.